Refund and Return Policy
Thank you for shopping with Smark! We are committed to delivering your order accurately, in good condition, and always on time. Please review our shipping policy for detailed information on how we process and ship your orders.
1. Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification when your order has shipped.
2. Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery times may vary depending on your location:
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Standard Shipping: 5-7 business days
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Express Shipping: 2-3 business days (Additional charges applicable)
Please note that delivery delays can occasionally occur due to unforeseen circumstances, such as weather conditions or carrier delays.
3. Shipping Destinations
We currently ship all over India.
4. Order Tracking
Once your order has been shipped, you will receive an email notification containing a tracking number.
5. Lost or Damaged Packages
Smark is not responsible for packages lost or damaged in transit. If your order arrives damaged, please contact the shipping carrier to file a claim. Be sure to save all packaging materials and damaged goods before filing a claim.
6. Questions?
If you have any questions about our shipping policy, please don’t hesitate to contact us at info@smark.com. We’re here to help!
Thanks for choosing Smark! We’re super excited to have you with us and are constantly growing and improving. We can’t wait to keep serving you and make sure we always go above and beyond for you.